Shipping Policy

Shipping Policy

Last Updated: March 14 2025

At American Retail Group, we strive to provide you with a seamless shopping experience, including fast and reliable shipping. This Shipping Policy outlines the details regarding shipping methods, costs, delivery times, and our international shipping process.

1. Shipping Methods

We offer several shipping options to meet your needs:

• Standard Shipping: Delivery typically within 5-7 business days.
• Expedited Shipping: Delivery within 2-3 business days for faster service.
• Next-Day Shipping: Available for select items and locations. Orders must be placed by [cut-off time] for next-day delivery.

2. Shipping Costs

Shipping costs are calculated at checkout based on the following factors:

• Order Total: The total amount of your order.
• Shipping Method: The selected shipping option (standard, expedited, etc.).
• Destination: The shipping address location.

Free Shipping: We offer free standard shipping on orders over $[amount]. This promotion applies automatically at checkout.

3. Order Processing Time

Orders are processed within 1-2 business days. Please note that processing times may be longer during peak shopping seasons or holidays.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment on our website.

5. Delivery Issues

If you experience any issues with your delivery, such as delays or missing packages, please contact our customer support team at support@americanretailgroup.shop. We will work diligently to resolve any issues.

International Shipping

We are pleased to offer international shipping to select countries.

1. Eligible Countries

Currently, we ship to the following countries: [List of countries]. If your country is not listed, please contact us to inquire about potential shipping options.

2. Shipping Costs and Duties

International shipping costs are calculated at checkout based on the destination and shipping method selected. Please note that:

• Duties and Taxes: Import duties, taxes, and fees may be charged by the customs authorities of your country. These charges are the responsibility of the customer and are not included in the shipping cost at checkout.
• Customs Delays: International shipments may be subject to customs clearance procedures, which can cause delays beyond our original estimated delivery times.

3. Delivery Times

Delivery times for international orders can vary based on the destination and shipping method. Generally, international shipments may take anywhere from 7-21 business days to arrive.

4. Order Tracking for International Shipments

You will receive a tracking number for your international shipment, which you can use to monitor its status. Please note that tracking information may not be available for all international shipments.

Thank You for Choosing American Retail Group!

We appreciate your business and are committed to providing you with excellent service. If you have any questions regarding our shipping policy or need further assistance, please contact us at support@americanretailgroup.shop or call us at 707-897-6382.