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FAQs

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Frequently Asked Questions

At American Retail Group, we aim to provide you with all the information you need to make your shopping experience as smooth as possible. Below are some of the most common questions our customers ask. If you can’t find the answer you’re looking for, feel free to reach out to our customer support team

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for secure transactions.

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number on our website to track your shipment.

We offer a 30-day return policy for most items. If you’re not satisfied with your purchase, you can return it for a full refund or exchange. Please ensure items are unused and in their original packaging.

Once we receive your returned item, it typically takes 5-7 business days to process your refund. You will be notified via email once your refund has been issued.

If you need to modify or cancel your order, please contact us within 24 hours of placing it. Once your order is processed, we may not be able to make changes.

Yes, we offer digital gift cards in various denominations. They can be purchased directly from our website and sent to your email or the recipient’s.

We regularly offer discounts and promotions. Sign up for our newsletter to stay updated on the latest deals and exclusive offers!